Privacy Policy
Accordant Keeps Your Health Information Safe
At Accordant, we make every effort to keep your information safe. At times, we may need to share certain information with others involved in your health care. You can be sure that we only do this when it's absolutely needed for you to get the best of care.
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In this article you will learn about your information and: | |
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What are My Rights?
You have the right to:
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Please write to us if you need to see, copy, or change your medical records. Be sure to include your full name, address, and date of birth. Our address is on the bottom of page 3.
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What is PHI? PHI stands for Protected Health Information. This can be anything in your medical records. It can be about your past, present, or future health. 3 Ways PHI can be Shared:
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What are Some Examples of PHI?
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In Person or by Phone (Oral)
or Written
or ElectronicHow Does Accordant Use or Share My PHI?
We may use or share your PHI to:
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Who May Have the Right to See or Use My PHI?
Your PHI will only be used by our employees who are involved in your care. They must have a "need to know" about you or your health. This means they need the PHI to give you the care and service you need. They cannot use your PHI for any other reason. They also can not show it to anyone else who does not have a "need to know." To better help you take care of your long term illness and general health, Accordant may sometimes need to share certain PHI with:
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In some cases we may be required to share your PHI with:
We will not use or share your PHI in any way that is against the law or our contract with your health plan or employer. We will not sell your PHI to other companies. If you take part in mental health therapy, information from your counseling sessions is private and will not be shared. We will get your written okay before using or sharing your PHI for any other reasons. |
How does Accordant Protect My PHI?
Nothing means more to us than keeping your health information safe. Accordant follows all federal and state laws that protect your PHI.
Laws That Protect Your Information HIPAA The Privacy Rule, a Federal law, gives you rights over your health information and sets rules and limits on who can look at or receive your health information. HITECH The Security Rule, a Federal law, sets rules and limits to protect your health information in electronic form, like a fax or on a computer. |
Our staff members are trained to keep your health records private.
We follow HIPAA (Health Insurance Portability and Accountability Act of 1996) and any other federal or state laws that may apply.
Our staff members sign a privacy contract when they are hired. They are trained to keep your information safe at all times.
Your PHI is used by our staff only when needed to do their job duties. Read on to learn more.
Work Place Rules and Standards
At Accordant, we have strict rules for our staff to follow in keeping your PHI safe. We require our employees to sign a privacy contract when they are hired. They are trained to keep your PHI safe at all times.
We have the right to discipline or end their employment if these rules are not followed. Your PHI is only used when it is needed for our employees to do their jobs.
Storage and Work Area Security
Accordant values good security. All employees use badges to enter work areas. We do not allow visitors without an employee to escort them.
Our staff is trained to make sure that written information is not left out on desktops, copy machines, or other places. Employees also keep their desks and cabinets locked.
When we are finished using private, written information, we shred the paper so it is impossible to read. Outdated records that we are not able to shred are kept in a highly secured, locked and monitored storage facility.
Computer and Online Use
Accordant has other rules that protect your private, electronic information.
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To stop others from seeing your PHI, we use:
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Access is strictly limited to only those who are approved to use:
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We also safeguard (encrypt) your private information when it is sent over the computer to others involved in your health care. These actions keep your online information safe.
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Call or Write to Us Accordant cares about you, your health information and your rights. Please call or write to us if you have questions or concerns or to report a complaint. Thank you. 4900 Koger Boulevard, Suite 100, Greensboro, NC, 27407 |